Privacy Policy

Last Updated: November 7, 2026

Application: Assetora Pro: Premium Assets
Developer: HexaCrew
Android Package: com.app.assetora.pro.in
Privacy Contact: [email protected]

1. Introduction

HexaCrew ("we," "us," or "our") develops and operates Assetora Pro ("Assetora," the "App," or the "Service").

We recognize the importance of privacy, transparency, and responsible information management. This Privacy Policy explains how information is accessed, collected, processed, stored, disclosed, and protected when you install or use Assetora Pro.

Assetora Pro is a digital asset discovery and download application offering access to creative resources, wallpapers, gaming-related assets, and other downloadable content.

The App integrates third-party technologies, including Google Firebase, Google Mobile Ads, and Google Play Billing. These services may process information necessary to support authentication, content delivery, advertising, subscriptions, and application functionality.

By using the App, you acknowledge the data practices described in this Privacy Policy. Where consent is legally required, we will rely on an appropriate consent mechanism rather than this acknowledgment alone.

2. Information We Collect and Process

The information processed through Assetora Pro depends on the features and services you use.

2.1 Account and Authentication Information

Assetora Pro integrates Firebase Authentication to support account-related functionality.

When account registration or sign-in is used, the information processed may include:

• Email address provided during registration or sign-in.
• Username or display name, where provided.
• Firebase Authentication User ID (UID).
• Authentication status and related account identifiers.
• Account creation and activity timestamps.
• Information necessary for authentication, account recovery, and account security.

Password-based authentication is handled through Firebase Authentication.

Firebase may also process IP addresses, user-agent information, authentication events, and related technical information to provide authentication and security services.

2.2 Application Activity and Preferences

To operate the App and maintain its functionality, Assetora Pro may process:

• Saved or favorited assets.
• Download records and associated asset information.
• Selected content and preferences.
• Credit balances and credit-related transactions.
• Membership or subscription status.
• Reward eligibility and redemption information.
• Relevant application activity timestamps.
• Technical application settings.

Depending on the feature, information may be retained locally on your device, associated with an authenticated account, or processed through Cloud Firestore.

2.3 Device, Network, and Diagnostic Information

The App and its integrated service providers may automatically process certain technical information, including:

• Device and operating system information.
• Application version and configuration.
• IP address and network-related information.
• App-instance or service identifiers.
• Advertising identifiers, where available and permitted.
• Application interactions and performance information.
• Diagnostic information required for reliability, troubleshooting, and security.

IP addresses may permit an approximate geographic location to be inferred. This does not mean that Assetora Pro requires access to your device's precise GPS location.

2.4 Subscription and Purchase Information

Assetora Pro may provide optional digital memberships, subscriptions, and other eligible in-app purchases through Google Play Billing.

Purchase-related information processed by the App may include:

• Product or subscription identifiers.
• Purchase status and entitlement information.
• Purchase tokens or transaction references.
• Subscription renewal or expiration information.
• Details necessary to verify purchases and maintain purchased benefits.

Payment transactions are processed through Google Play.

Assetora Pro does not require users to enter payment card details directly into its own interface for Google Play purchases.

Google's handling of payment and billing information is governed by its applicable terms and privacy policies.

3. Google Firebase Services

Assetora Pro uses Google Firebase services, including:

Firebase Authentication

Supports account authentication, identity management, and access to account-related functionality.

Cloud Firestore

Supports the delivery and management of application content and related data, which may include user-associated information, account records, asset information, credits, entitlements, and other functional records.

Firebase and its underlying Google infrastructure may process technical data, service identifiers, authentication information, network information, and operational records required to deliver and secure these services.

Additional information about Google's Firebase privacy and security practices is available at:

https://firebase.google.com/support/privacy

4. Advertising and Google AdMob

Assetora Pro integrates Google Mobile Ads (AdMob) to support advertising within the App.

Depending on availability, application configuration, and eligibility, advertisements may include:

• Banner advertisements.
• App-open advertisements.
• Optional rewarded advertisements.

Rewarded advertisements allow eligible users to receive specified in-app benefits after meeting the applicable reward conditions.

Google Mobile Ads and its advertising technologies may automatically collect or process information such as:

• IP addresses.
• Advertising IDs and other permitted device identifiers.
• Advertising interactions and impressions.
• Application interactions.
• Device and application information.
• Performance and diagnostic information.

Such information may be used for advertising delivery, measurement, reporting, fraud prevention, and related purposes.

Advertisements may be personalized or non-personalized depending on applicable law, regional requirements, user preferences, and advertising configuration.

Where required, advertising consent and privacy choices are handled through applicable consent mechanisms.

Users may also manage available advertising identifier controls through their Android device settings.

For more information, visit:

https://policies.google.com/privacy

https://policies.google.com/technologies/ads

5. Digital Assets, Downloads, and Offline Content

Assetora Pro enables users to discover, preview, save, and download supported digital resources.

When using these features, the App may process information associated with the selected asset, including its identifier, category, file information, download status, and related metadata.

Downloaded files and supported offline wallpapers may be stored on the device using Android-supported storage mechanisms.

The App may also retain local information necessary to display downloads, saved items, and available offline resources.

Where supported, downloaded wallpapers may be applied to the device's home screen, lock screen, or both.

Locally stored information may be removed when you delete the relevant files, clear application storage, or uninstall the App, subject to Android's storage behavior.

Clearing local application storage does not necessarily remove information separately retained in Firebase or other remote services.

6. External Content and Download Providers

Certain digital assets may be delivered through external hosting services or third-party content providers.

When you access or download externally hosted content, the relevant provider may receive standard technical information required to fulfill the request, such as your IP address, request details, and device or network information.

External services operate under their own applicable privacy practices and policies.

Assetora Pro does not control the independent information-processing activities of unrelated third-party websites or hosting providers.

7. How We Use Information

Information processed through Assetora Pro may be used to:

1. Provide and maintain the App's functionality.
2. Authenticate users and maintain account-related services.
3. Deliver asset listings, previews, and downloadable resources.
4. Maintain saved items and download records.
5. Manage credits, memberships, and access entitlements.
6. Process or verify eligible Google Play purchases.
7. Deliver advertisements and rewarded-ad functionality.
8. Maintain application settings and preferences.
9. Diagnose errors and improve operational reliability.
10. Detect misuse, prevent fraud, and protect service security.
11. Respond to support inquiries and privacy requests.
12. Comply with applicable legal and regulatory obligations.

Information is processed for the purposes described in this Policy and for other purposes only where an appropriate legal basis or authorization applies.

8. Disclosure and Sharing of Information

Assetora Pro may share or make information available to service providers where reasonably necessary for application functionality.

These providers may include:

Google Firebase: For authentication, database services, infrastructure, and associated operational requirements.

Google AdMob: For advertising delivery, measurement, advertising-related diagnostics, and fraud prevention.

Google Play: For purchases, subscription management, payment processing, and related transaction functionality.

Content Hosting Providers: For providing access to externally hosted digital assets and downloads.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, investigate security incidents, prevent abuse, or protect the rights and safety of users and others.

We do not sell or rent user account information to data brokers.

The processing performed independently by Google and other third parties is subject to their applicable privacy policies and contractual terms.

9. Information Stored on Your Device

Assetora Pro may use Android-supported local storage, preferences, and caching mechanisms to improve functionality.

Examples include:

• Application preferences.
• Asset metadata caches.
• Saved-content information.
• Downloaded files and wallpaper content.
• Download records.
• Temporary operational information.

The information retained locally may vary based on your actions, Android version, and the features available in the App.

Information synchronized to a remote service may remain available independently of local device storage.

10. Information Security

We seek to maintain reasonable technical and organizational safeguards appropriate to the information processed through Assetora Pro.

These measures may include secure authentication mechanisms, access restrictions, Firebase security controls, and encrypted network communication supported by our infrastructure and service providers.

Access to application data should be limited to authorized operations and legitimate service requirements.

Nevertheless, no electronic transmission, database, cloud service, or digital storage environment can be guaranteed to provide absolute security.

Users should also protect their account credentials and maintain appropriate device security.

11. Data Retention

Information is retained according to its purpose, technical requirements, and applicable legal obligations.

Account-associated records may remain in Firebase while an account is active or until they are deleted in accordance with applicable retention and deletion practices.

Transaction and subscription-related records may be retained where necessary to maintain entitlements, resolve disputes, prevent fraud, or satisfy legal and accounting obligations.

Locally stored application data may remain on your device until removed by you, the App, or the operating system.

Certain operational, security, and service records may be retained by Google or other service providers according to their applicable retention policies.

Where deletion is requested, information under our control will be reviewed and removed as applicable, except where continued retention is reasonably necessary or legally required.

12. Account and Data Deletion Requests

Users may request deletion of account information or personal data controlled by HexaCrew.

To submit a privacy or deletion request, contact:

[email protected]

Include sufficient information to help us identify the relevant account or records. Do not include your password or payment card information.

We may request reasonable verification to protect accounts and information against unauthorized deletion.

When a valid deletion request is processed, we will delete applicable account information and associated data under our control, subject to legally permitted or required retention.

Some information retained independently by third-party providers may be governed by their own retention schedules and policies.

Uninstalling the App or signing out of an account does not, by itself, guarantee deletion of all remotely stored account information.

13. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain information associated with you.

You may also be able to:

• Manage available advertising preferences through Android settings.
• Respond to advertising consent requests where presented.
• Remove locally stored application information.
• Delete individual downloaded files.
• Manage Google Play subscriptions through Google Play.
• Contact us regarding account information or data-processing concerns.

We will consider privacy requests in accordance with applicable law, verification requirements, and the information available to us.

14. Children's Privacy

Assetora Pro is not specifically directed at children under the age of 13.

We do not intentionally design the App to solicit sensitive personal information from children.

If a parent or guardian believes that personal information relating to a child has been processed inappropriately, they may contact us at:

[email protected]

We will review the concern and take appropriate steps consistent with applicable legal requirements.

Additional protections may apply depending on the user's jurisdiction and the intended audience of the App.

15. International Data Processing

Assetora Pro uses Google-operated infrastructure and other services that may process information in countries outside your place of residence.

Information may therefore be stored or processed in jurisdictions with different data-protection laws.

Where required, applicable contractual, technical, or legal safeguards govern these transfers.

16. Third-Party Privacy Policies

For further information about third-party services integrated into Assetora Pro, users may consult:

Google Privacy Policy
https://policies.google.com/privacy

Firebase Privacy and Security
https://firebase.google.com/support/privacy

Google Advertising Technologies
https://policies.google.com/technologies/ads

Google Play Terms of Service
https://play.google.com/about/play-terms/

These third-party policies are maintained by their respective providers and may be updated independently.

17. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in application functionality, data-processing practices, integrated services, legal obligations, or security requirements.

When revisions are made, the "Last Updated" date will be changed to reflect the effective revision.

The updated Policy will be made available through the relevant privacy-policy page and, where applicable, through the App.

We encourage users to review this Policy periodically.

18. Contact Information

For privacy inquiries, account-related concerns, data deletion requests, or questions regarding this Privacy Policy, contact:

Developer: HexaCrew
Application:Assetora Pro: Premium Assets
Email: [email protected]

We aim to handle legitimate privacy inquiries responsibly and in accordance with applicable requirements.